Terms and Conditions

Vehicle Insurance

Rental vehicle and third party insurance is included in our rates and is subject to a deductible (Excess) of NZ$2500.00.

Click here to view Comprehensive Insurance Schedule

Collision Damage Waiver (CDW)

The hirer may choose to waive the insurance deductible by payment of an optional Collision Damage Waiver of $20.00 per day for Gold Cover with $0 excess and $17.00 per day for Silver Cover with a $400 excess.  This applies to minimum four-day hire period, the rates for shorter hires will be displayed during the booking process.

Credit Cards, Debit Cards and Bonds

Please note that we DO NOT accept cash payments.

Credit card details are required to secure a booking and your card is validated, but no charge is made until you uplift your rental vehicle. Payment is taken in full upon collection. Note: In all cases the credit card holder must be present upon the collection of the vehicle, be included on and sign the Rental Agreement. If you do not have a credit card, then a bond is required.  

The bond is NZ$400 where the hirer has taken Omega’s Silver Cover Collision Damage Waiver (CDW) or NZ$2500 if the Bronze Cover Insurance is selected. 

A Debit Card (such as Visa Debit, Debit Mastercard or Prepaid Travel Card) is accepted as security when hiring a vehicle, provided that Gold CDW is selected. If Silver or Bronze CDW is selected, a debit card bond is required which may be paid via debit card upon vehicle collection. The bond is NZ$400 where Omega’s Silver CDW has been selected, and NZ$2500 if Bronze is selected. 

If you can supply us with a Credit Card as security, but wish to Pay with a Debit Card no bond is required (as stated above, the credit card holder must be present upon vehicle collection). Please note that we do not accept cash bonds.

NB: Any card presented should be embossed in the name of the person hiring the car, and should match the name of the drivers licence being presented.

Credit Card Surcharge

A payment processing fee of 1.99% will be added to the total cost of the hire if paid using VISA, Mastercard, AMEX or Overseas Debit Cards.


New Zealand law requires that all drivers be 18 years old or over and produce a valid New Zealand, International or overseas licence. We accept US, Australian, Canadian, English and European Licences. Note that to hire a specialty vehicle (MPV, Luxury SUV, Family SUV and Premier) a full drivers licence is required, ie. a provisional or restricted licence is not accepted.

Goods and Services Tax (GST)

Our rates include 15% GST

Mileage Charges

Our rates include unlimited kilometres (mileage).

One Way Hires

Vehicles may be hired between any two of our depots at no additional charge (Please note that minimum hire periods may apply to this facility).

Cook Strait Crossing

When crossing between the North and South Islands you may drop one vehicle at Picton or Wellington and uplift another vehicle in the other island or you may choose to retain the same vehicle for the duration of your hire.

Airport Transfers

These are free of charge within our normal office hours. Omega will require your flight arrival time and number. Full details of procedures will be forwarded to you upon making a booking or available on the locations page.

24hr Roadside Service

All of our vehicles are covered by the New Zealand Automobile Association 24hr Roadside assistance service for your convenience and safety.

Cancellation Policy
A cancellation fee of 20% of the total hire will be incurred if the rental is cancelled 24-72 hours prior to pickup, and a fee of 40% of the total hire will be charged in the event of cancellation within 24 hrs or if you fail to collect the car.  If you cancel your booking more than 72 hours prior to your pick up time, then cancellation is free of charge. 

If weather conditions should cause your flight to be rescheduled please note that your car rental charge will start from the pick-up time and day booked.  Please advise us of your new arrival time if possible, so that we can hold your car for you.  If you no longer require the car please note that our standard cancellation fees will apply.


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